Terms and Conditions

Last updated: 9/15/2025

1. Acceptance of Terms

By accessing and using Padhloo (“the Platform”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions (“Terms”) govern your use of our study space booking platform and any related services provided by Padhloo.

2. Service Description

Padhloo is a platform that connects students and professionals with available study spaces. Our services include:

  • Browsing and searching for study spaces
  • Booking study space seats and time slots
  • Processing payments for bookings
  • Managing booking history and preferences
  • Providing customer support and assistance
3. User Accounts and Registration

3.1 Account Creation

To use our services, you must create an account and provide accurate, current, and complete information.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason at our discretion.

4. Booking and Payment Terms

4.1 Booking Process

  • Bookings are subject to availability
  • All bookings must be paid in advance
  • Booking confirmations will be sent via email
  • Study space owners reserve the right to refuse service

4.2 Payment Terms

  • All payments are processed securely through Razorpay
  • Prices are displayed in local currency
  • Additional fees may apply for special services
  • Refunds are only applicable in cases of technical errors or issues from our side (see our Cancellation & Refund Policy)

4.3 Cancellation Policy

  • Cancellations must be made at least 2 hours before the booking time
  • Late cancellations and no-shows are not eligible for refunds
  • Refunds are only provided for technical errors or issues from our platform
  • Study space owners may have their own cancellation policies
5. User Conduct and Responsibilities

When using our platform, you agree to:

  • Respect the study space and other users
  • Follow the rules and guidelines of each study space
  • Maintain appropriate behavior and noise levels
  • Not damage or misuse study space facilities
  • Provide accurate booking information
  • Not engage in fraudulent activities
  • Not attempt to circumvent our payment system
6. Study Space Information

While we strive to provide accurate information about study spaces:

  • Study space details are provided by the owners
  • We do not guarantee the accuracy of all information
  • Study space conditions may vary from descriptions
  • We are not responsible for the quality of study spaces
  • Users should verify details before booking
7. Limitation of Liability

Padhloo shall not be liable for:

  • Any damages arising from the use of study spaces
  • Disputes between users and study space owners
  • Service interruptions or technical issues
  • Loss of personal belongings at study spaces
  • Injuries or accidents at study spaces
  • Any indirect, incidental, or consequential damages
8. Intellectual Property

All content on the Padhloo platform, including but not limited to text, graphics, logos, and software, is the property of Padhloo or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the platform, to understand our practices regarding the collection and use of your personal information.

10. Dispute Resolution

In the event of any dispute:

  • We encourage direct communication between parties
  • Our customer support team is available to assist
  • Disputes will be resolved according to applicable laws
  • Arbitration may be required for certain disputes
11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the platform will cease immediately.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page. Your continued use of the platform after such changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: legal@padhloo.in

Address: Barauni, Begusarai, Bihar, India