Welcome to Padhloo (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our study space booking platform.
By using Padhloo, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Personal Information
- Name and contact information (email, phone number)
- Profile information and preferences
- Payment information (processed securely through Razorpay)
- Booking history and study space preferences
- Device information and IP address
2.2 Usage Information
- Study space search and booking patterns
- App usage statistics and interactions
- Location data (with your consent)
- Communication with our support team
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our study space booking service
- Processing bookings and payments
- Communicating with you about bookings and updates
- Improving our platform and user experience
- Providing customer support and resolving issues
- Sending relevant notifications and updates
- Ensuring platform security and preventing fraud
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Study Space Owners: Basic booking information to facilitate your reservation
- Service Providers: Payment processors (Razorpay) and hosting services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Secure payment processing through Razorpay
- Regular security audits and updates
- Access controls and authentication measures
- Monitoring for suspicious activities
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze website usage and performance
- Provide personalized content and recommendations
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences.
Our platform integrates with the following third-party services:
- Razorpay: Payment processing and financial transactions
- Clerk: Authentication and user management
- Pusher: Real-time notifications and updates
These services have their own privacy policies, and we encourage you to review them.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the service after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@padhloo.in
Address: Barauni, Begusarai, Bihar, India